Return and Refund Policy

At KrishiBandhu, we are committed to providing the highest quality produce. If you’re not fully satisfied with your order, our return and refund policy ensures a quick and hassle-free resolution.

1. Returns

We accept returns only for items that are damaged, spoiled, or incorrect. To initiate a return, customers must notify us within 12 hours of delivery. Please provide clear photographic evidence of the issue to help us process your request efficiently.

2. Refunds

Once the returned item is received and verified, refunds will be processed within 3–7 working days to your original payment method. We’ll keep you informed throughout the process.

3. Non-Returnable Items

Perishable goods such as fruits and vegetables that are unused but reported after the return window (12 hours) are not eligible for return or refund due to their delicate nature.

4. Commitment to Satisfaction

We aim to resolve all return and refund requests promptly and professionally, ensuring your experience with KrishiBandhu remains positive and trustworthy.

For support, please contact our customer care team.